Terms & Conditions

Delivery

Delivery time: 1-3 working days within Sweden. 1 week in Europe.
Shipping cost: SEK 69. Free shipping over SEK 1800.


Lowest price guarantee at Easyhunt Shop
Easyhunt Shop aim to offer the best prices online.. If you find the same product at a lower price in another webshop, contact us and we will lower the price before you shop or send us the link within 14 days of purchase, and you will get the difference back. You can notify us via the "Contact" button in the shop. Exceptions:

The price guarantee only applies in the country where you live
The price guarantee does not apply to dog trackers
The price guarantee also does not apply if the other web shop has a time-limited offer


5 year warranty on trackers
All dog trackers purchased after 1/7 2019 have a 5-year warranty. Easyhunt Gear products have a 2-year warranty. To other products, the manufacturers' warranty applies.


Open purchase on eTrack dog trackers and subscription

For eTrack dog trackers, 1 year of open purchase applies even if you use the tracker.  For a used tracker, Easyhunt will pay back the purchase price less a deduction of SEK 500 for the eTrack mini and SEK 1,000 for the eTrack pro. This only applies if the tracker was purchased after 1st May 2020. If the tracker has no visible sign of wear whatsoever and is returned with its original packaging, the full purchase price will be repaid. You also have an open purchase on the subscription for one month from the time it is activated.



Open purchase on other goods (excluding eTracks)
Your have the right to change your mind and return the goods and receive reimbursement of the purchase price  for up to1 year from the time you received the goods. The right of return only applies if the product can be re-sold as new .If the product is not in the same condition as when it was originally sent by us, we will make a deduction of a minimum of 30% depending on visible signs of handling, soiling etc.. You may not use the product if you want to exercise the right of return. Subject to aforementioned terms we will reimburse you the purchase price within 14 days from the day we received the item.



Deliveries and returns

Orders are shipped on Wednesdays. Orders placed no later than Wednesday at 10 am sent the same day.

Returns are made at your own expense unless the item is defective upon delivery or if we have sent the wrong items. Returns must be sent as a tracked package or registered letter. Keep the shipper’s receipt and the tracking code. If a shipment is not received by us, you must be able to present the shipping receipt so that the package or registered letter can be traced. In case of exchange of goods purchased, we pay shipping charges from us to you. Warranty returns are at your own expense. The complete original packaging must be included. If not, 25 per cent will be deducted from the amount refunded.
Uncollected goods will be returned to us. For all orders that are not collected up, we reserve the right to charge you costs for return shipping and a handling fee, currently SEK 350.



Payment

All prices include VAT. The shopping cart shows the total price including all fees, VAT and shipping. The payment terms are stated in the shopping cart and depend on the chosen payment method. Shipping terms are stated in the shopping cart depending on the chosen shipping method.

You can pay by card, on invoice or by .instalments. No invoice fees will be added
In the event of late payment, a reminder fee of SEK 50 and default charge of 2% plus applicable reference interest will be added. In the case of invoice purchase or instalment purchase, a simple credit check will be made, and you will be advised accordingly. For purchases over SEK 2,000, customary credit checks will be made. See additional terms and conditions for Klarna here.

You may pay in instalments over 3, 6 or 12 months. In such case a set-up fee of SEK 95 and a notice fee of SEK 29 will be added. No interest charges apply except for late payments. If you have chosen to pay by instalment, an agreement will be sent to you by post, which must be signed and returned within 2 weeks. If the agreement has not been returned within the stipulated time, an invoice for the total amount will be sent after a reminder.

Please also refer to the Swedish Consumer Agency and the Distance Contracts Act, and EU's common dispute resolution page http://ec.europa.eu/odr.



Company

Easyhunt AB
Organisation nr 556745-7063
Gudrunsvägen 3
167 73 Bromma

[email protected]
No support by phone